June 3, 2016
Regardless of if you’re starting an online business or if you want to discover the new and exciting world of blogging, you’ll need a website and a host. These two go hand in hand, you can’t have one or the other. While there’s an infinite amount of web hosts available, you can quickly eliminate the un-reliable and expensive hosts by paying attention to the following criteria:
How’s Their Customer Service? – You can quickly find the answer to this question by searching for reviews of the web host. Are the customers happy with their service or do they have complaints. Remember, no service or business is completely perfect, but is the vast majority of customers is complaining, run; don’t walk away.
Why is customer service important? – In the event that your site goes down or you accidentally tampered with a file you shouldn’t have, you need help personnel that know what they’re doing, and are helpful. If your potential web host has no concept of customer service, chances are you’ll both end up frustrated. Ideally, a good company will have many ways of getting a hold of help.
Whether it’s from email, phone, or a virtual web chat program, you may want to test out the customer service before subscribing to a service. You can do this by contacting them and asking them a sample question such as, “How can I change my contact details?”, or “What should I do if I have a problem with my billing or credit card information?” You should be looking for detailed answers that come quickly. If they don’t answer your question in a decent time frame, move along.
Uptime – While this may not matter to personal bloggers, uptime is extremely critical to your personal business. Some web hosts are affordable for the simple reason that they have a history of having poor uptime. What does uptime mean? Uptime is the time that your website is available on the web server. If your site is up and running, visitors and potential clients and customers can visit your website without reaching an error page. If your website is constantly down due to poor servers, you risk losing visitors and potential customers. Make sure that you ask or determine how frequently you should expect for the web servers to be down. A company that guarantees that your website will be up and running about 99.9% of the time will be more expensive than one that doesn’t have a guarantee or one that has a significantly lower guarantee. If you’re a personal blogger, this may not matter to you; but if you rely on your website for business, this is something that absolutely cannot be ignored.
Additional Features – Extra features while nice, are not necessary. Some web hosting companies offer extra tools with their hosting plans like content management systems, or even web analytic tools. While they may be beneficial, they’re not necessary for the health of your website.
Bandwidth – This is the amount of data that your site will share with your visitors’ overtime. Some hosting companies offer a variety of sizes, while some companies may have few options to choose from. If your site regularly features multiple pictures or videos, you’ll want to focus primarily on large bandwidth sizes.
We hope that you’ll consider this criteria carefully the next time you’re on the hunt for a dedicated hosting company. If you’re ready to ditch your current host today, give us a chance to change your mind on web hosting!